Job Offer
Job Category business/Finance
Location Qatar
City Abroad- Head Office
Working Hours
From 00:00 am To 00:00 pm
Working Hours
Day/s Off Shift Duty
Division Travel Agency
Job Title Airport Customer Service Agent
Reporting to Line Supervisor
Reporters None
Job Description Check-in / boarding: Fully adhere to all operational procedures (SOP) with regards to travel, immigration and safety regulations. Identify and meet the standard and special service requirements of the passengers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner. Collect briefing sheet and staff allocation, check all the counters equipment and stationary, report any shortfalls to shift management Provide a proactive service to passengers prior to check-in such as, managing queues, removing old baggage tags, handling denied boarding passenger, staff passengers, helping families, identifying those with special needs and code share passengers, so that they are directed to the relevant check-in counters and are handled efficiently.
Salary From: 0 - Egypt, Pound (EGP)
Benefit Company Transportation
Housing allowance
Other


Number of Recruits 1
Time Frame 14 day/s
Job Title Airport Customer Service Agent
Age Range From :20 To :65
Gender Male
Accept Foreign Nationality yes
Education Any
Background Travel industry working for Airlines/Travel agency
Professional Experience
Type of Experience Customer Service
 
Years of Experience

Not less than 1

Not more than 5

Languages:
Arabic ( Mother Tongue )  
Second Language: English  Level: Very Good
Computer Skills - Basic PP/word/excel
Other Skills Knowledge of travel related products
Additional Requirements Must be single

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